Bring orders together
Capture ecommerce, POS, phone, and EDI orders in a consistent format. Missing details are flagged before fulfilment starts.
Commerce and hospitality automation
Run tighter operations with automation
Every manual step in an order, booking, or inventory flow costs time and margin. Maya's Innovate connects the systems behind your operation so work moves quickly and staff can focus on customers.
Less chasing. More control.
Orders, stock alerts, supplier actions, and customer updates stay visible in one working flow.
Order to fulfilment
Order processing and inventory automation
Wholesale teams, manufacturers, and retailers need the next action to happen without a handover email. The right trigger does the work.
Watch stock levels
Inventory automation checks reorder points and product availability as orders arrive. Teams see the exception early.
Raise supplier actions
Approved purchase orders can be created from agreed rules, with supplier notifications and an audit trail.
Coordinate delivery
Send dispatch updates, carrier details, and customer messages from the same status change. No duplicate entry.
Sector workflows
Hospitality operations that keep pace
Good service depends on quiet preparation. Automation keeps bookings, people, stock, and guest communication aligned.
Restaurants and food distribution
Keep every service moving
Restaurant automation in London can take routine bookings and stock decisions off the team's daily list.
- Reservations, waitlists, and confirmation messages.
- Staff rotas built around trading hours and demand.
- Supplier orders raised when par levels are reached.
Hotels and accommodation
Give teams a clear room plan
Hotel operations automation links booking changes to housekeeping tasks and guest updates before problems reach reception.
- Booking confirmations and pre-arrival messages.
- Housekeeping assignments with room status updates.
- Room blocks, supplier requests, and service escalations.
Project control
Event agency workflow automation
Event work changes quickly. A shared workflow keeps approvals, vendors, dependencies, and client messages moving together.
Scope
Generate a proposal from the brief and route it to the right approver.
Approve
Record budget decisions and release supplier actions only when authorised.
Deliver
Set task dependencies for venues, vendors, crew, room blocks, and transport.
Update
Send clients useful progress messages without asking the team to rewrite them.
After the order
Customer service and invoicing automation
Customers should receive a clear answer, and completed work should create the next financial action without another spreadsheet.
Answer routine enquiries
Send useful replies for delivery windows, booking details, order status, and product availability.
Route every ticket
Send urgent issues to the right person and keep a visible record of escalation and response time.
Create invoices promptly
Turn completed orders and approved services into accurate invoices with fewer manual checks.
Keep payments moving
Schedule reminders, match receipts, and flag exceptions for a timely finance review.
Operational evidence
Benefits your team can measure
The right workflow gives managers a cleaner view of work in progress and gives staff fewer repetitive tasks.
Potential reduction in stockouts when alerts and reorder rules are maintained.
Less order processing time when entry and status updates follow one workflow.
For delivery coordination across warehouse, carrier, customer, and finance teams.
Hospitality staff spend less time chasing updates and more time serving guests.
Make the next step practical
Request a consultation
Automate your commerce operations
Maya's Innovate will review your operational workflows, identify avoidable handovers, and map a sensible first phase for your systems.